- 1.General
- 2.Customization & Orders
- 3.Commission Program
- 4.Technical Support
- 5.Sustainability & Safety
- 6.Payment & Returns
- 7. Need more help?
i) What is Artifishare.com?
Artifishare.com is a custom home textile platform that allows you to design, create, and order personalized home decor products (e.g., curtains, bedding, cushions) using Al-generated patterns, pre-designed templates, or your own artwork.
You can adjust pattern scaling, material, and dimensions to match your unique style.
ii) How does the Al design tool work?
Our Al tool (powered by Midjourney API) lets you generate original patterns in seconds! Simply input keywords (e.g.,"bohemian florals" or "geometric waves"), adjust colors and symmetry, and refine the design. No design experience needed!
i) How do I customize a product?
- Choose a base design (from our gallery, your uploads, or Al-generated patterns).
- Adjust the pattern repeat size, layout, and product dimensions.
- Select materials (e.g., organic cotton, linen) and preview the final look in 3D.
- Add to cart and proceed to checkout.
ii) Can I upload my own designs?
Yes! Upload your artwork (JPEG/PNG/SVG files) and use our editor to fine-tune scaling and alignment. Ensure files are highresolution for optimal print quality.
iii) What materials are available?
We offer eco-friendly options like OEKO-TEX-certified cotton, linen, and polyester blends. Each material's durability, texture, and care instructions are listed on the product page.
i) How does the referral commission work?
- If another customer purchases a product using your shared design (original pattern unchanged), you earn 4% of the order amount.
- If they modify your design with Al and place an order, you earn 2% of the order amount.
- Commissions are credited to your account balance and can be withdrawn or used for future purchases.
ii) How do I withdraw my earnings?
- Minimum withdrawal: $20.
- Go to Account Balance > Withdraw, choose PayPal or bank transfer. Processing takes 3-7 business days.
iii) Can I share designs privately?
Yes! Use the "Private Share" option to generate a link for specific users. Public shares will appear in our "Shared Creations".
i) What if my design doesn' t print correctly?
Contact us within 14 days of delivery with photos of the issue. We'll offer a free reprint.
ii) Do you offer design assistance?
Yes! Our design team can help optimize your artwork for printing. Request assistance via the "Help" chat or email service@artifishare.com.
i) Are your materials eco-friendly?
All fabrics meet OEKO-TEX Standard 100 (free from harmful substances). We prioritize water-based inks and zero-waste production.
ii) How is my data protected?
Uploaded designs are stored securely and never shared without your permission. Read our [Privacy Policy](link) for details.
i) What payment methods do you accept?
Credit/debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay
ii) What's your return policy?
Due to the custom nature of products, returns are only accepted for defective items. See our [Return Policy](link
) for details.
Contact us at service@artifishare.com or use the Live Chat.
